The casualty department, commonly known as the emergency room, is the first point of medical care for patients with urgent health concerns. It handles a wide range of cases, from minor injuries and illnesses to life-threatening emergencies such as heart attacks, strokes, and severe trauma. The department operates 24/7, ensuring that patients receive immediate medical attention whenever needed.

Equipped with advanced medical equipment and staffed by highly trained emergency physicians, nurses, and paramedics, the casualty department plays a critical role in stabilizing patients. Triage systems are used to prioritize cases based on severity, ensuring that those in critical condition receive urgent care while those with less severe issues are attended to in a timely manner.

Beyond emergency treatment, the casualty department also provides initial diagnosis and referrals to specialized units for further care. Patients who require surgery, intensive care, or specialist intervention are transferred accordingly. The goal of the casualty unit is to deliver rapid, life-saving medical care and ensure patients are directed to the appropriate level of treatment.